Official for data protection

The official for data protection at Academic Proofreading Services Ltd. is the contact person for all questions relating to the processing of personal data in general and this policy for the processing of personal data in particular. The official for data protection can be contacted at contact@englishproofread.com – please title your email ‘GDPR REQUEST’.

Personal data are only collected and processed for the purpose of providing Academic Proofreading Services Ltd.’s data subjects with proofreading services.

Legal basis for the processing of personal data

When filling in the submission page, the data subject is asked to provide personal data, which enables us to provide the data subject with a quotation for proofreading services.

Recipients of personal data

Academic Proofreading Services Ltd. ensures that access to personal data is strictly limited to employees and subcontractors as necessary and that this is kept to a minimum. Academic Proofreading Services Ltd. only provides access to employees and subcontractors who require these data to be able to provide the requested proofreading services. All data retained by Academic Proofreading Services Ltd. are held under a strict policy of confidentiality and never disclosed to a third party. All employees and subcontractors are bound by a confidentiality agreement upheld by the laws of England and Wales.

Retention of data

Personal contact data (email addresses and name) are kept on a secure server for three years from the date of the quotation. The original file submitted by the data subject and the proofread file completed and returned by Academic Proofreading Services Ltd. to the data subject are kept on a secure server for three years from the date of the quotation.

Rights of the data subject and exercising these rights

Rights of the data subject

The data subject has the right to view, change or erase personal data held by Academic Proofreading Services Ltd. or to restrict its processing. The data subject also has the right to object to processing and the right to transfer the data.

Exercising of rights by the data subject

Data subjects can exercise the above rights by emailing a request to contact@englishproofread.com – please title your email ‘GDPR REQUEST’.

In accordance with the stipulations of the regulation, Academic Proofreading Services Ltd. will act upon such a request no later than one month from receipt of the request. This period may be extended by two months if required, depending on the complexity of the request and the number of requests made.

Withdrawal of permission

Having given permission for the processing of his/her personal data for one or more processing purposes, the data subject can withdraw his/her permission at any time. Withdrawal does not prejudice the legality of processing based on the permission before its withdrawal. If withdrawal of permission to process data occurs whilst an order is being processed and after the fee has been paid, the data subject will forfeit the fee paid in its entirety, the order will be cancelled and the requested proofreading services will not be supplied to the data subject.

There is a one-year liability for raising a complaint in relation to the proofreading service provided and this period of liability will begin from the date the payment is made and the turnaround time of the service begins. If the data subject requires the original and proofread files to be deleted from the Academic Proofreading Services Ltd.’s secure server during this one-year liability period, all claims for a refund or claims in relation to the quality of the proofreading services provided will be invalidated. If you wish to raise a complaint regarding the proofreading service provided, please email your complaint details to contact@englishproofread.com – please title your email ‘PROOFREADING COMPLAINT’.

Submission of a complaint by the data subject

To submit a complaint in relation to compliance with the EU’s General Data Protection Regulation (2018), the data subject can send a request to the UK’s Information Commissioner’s Office at the following address https://ico.org.uk/global/contact-us/.

Technical and organizational measures

Academic Proofreading Services Ltd. is committed to implementing appropriate technical and organizational measures during the collection and processing of personal data in accordance with the principles of the General Data Protection Regulation in order to guarantee a security level commensurate with the risk.

Assessment of the appropriate security level for processing personal data takes account of processing risks, such as the consequences of destruction, loss and changes to data, or unlawful access to sent and saved, processed personal data, occurring accidentally or wrongfully.

No automated individual decision-making takes place during the processing of personal data by Academic Proofreading Services Ltd.